Check an unused card
- Open Netflix’s official redemption page.
- Enter the card code or PIN.
- Select Redeem to view the available value.
- Do not apply it to an account unless ready to redeem.
CANADA GIFT CARD BALANCE GUIDE
Check the value of an unused Netflix gift card through the official redemption page, view redeemed account credit under Billing Details or Membership, and resolve common code problems.
Entering the card code begins Netflix’s balance and redemption flow. Do not continue applying the card to an account unless you are ready to redeem it.

Enter the value of a legitimate, unused Netflix gift card and preview a CAD payout range. Redeemed Netflix account credit is not eligible.
OFFICIAL NETFLIX METHODS
The correct method depends on whether the gift card is still unused or has already been applied to a Netflix account.
CODE DETAILS
Netflix accepts codes from physical cards, digital deliveries and certain retail receipts.
Before redemption, the value remains attached to the gift-card code. After redemption, the value becomes account credit and is automatically used toward the Netflix subscription.
COMMON PROBLEMS
Use these checks before assuming an unused card has no value.
Re-enter the code carefully, confirm that the card was activated by the retailer and make sure no characters were damaged when the foil was removed.
A card purchased in another country can be used only when its currency matches the currency of the Netflix bill.
Some Apple-billed accounts and Netflix-included packages cannot use a gift card until the existing billing arrangement ends.
After redeeming enough value to release a hold, Netflix states that it may take up to 60 minutes for the hold to be removed.
LOW BALANCE REMINDERS
Netflix sends an email reminder approximately seven days before the gift balance is expected to run out.
FREQUENTLY ASKED QUESTIONS
Enter the code or PIN at Netflix.com/redeem and select Redeem to see the value through Netflix’s official flow.
Sign in to Netflix and open Billing Details or Membership on the Account page to see the available balance.
No. Netflix states that its gift cards do not expire.
No. Netflix gift cards cannot be reloaded, but multiple cards can be redeemed to increase the available account balance.
Netflix states that gift cards are non-refundable. After a card is applied, the account can continue watching until the remaining credit is used.
You can continue watching until the gift-card balance is used, even after cancelling the membership.