Prepare the correct card details
- Locate the card number on the back of a physical card or in the eGift message
- Reveal or copy the PIN without including spaces or hyphens
- Separate the gift-card value from any Club 11-11 loyalty balance
CANADA GIFT CARD BALANCE GUIDE
Check a Pizza Pizza Gift Card Balance in Canada
Use Pizza Pizza’s official Canadian balance tool to review the available value and transaction history on a physical or electronic gift card before ordering online, in the app or at a participating restaurant
Updated By Gift Cards For Cash6 min read
Pizza Pizza separates stored gift-card value from Club 11-11 loyalty value. Enter the gift card number and PIN in the official balance form and confirm which balance is being displayed
Quick estimate
Estimate Your Pizza Pizza Gift Card’s Cash Value
Enter the stored gift-card balance confirmed through Pizza Pizza’s official checker—not Club 11-11 loyalty dollars—to preview a possible CAD payout range for a legitimate Canadian card
No obligationClear offer before payoutInterac e-Transfer if approved
OFFICIAL ONLINE BALANCE AND HISTORY CHECK
How to Check a Pizza Pizza Gift Card Balance
Pizza Pizza provides an official Canadian balance form for its gift and Club 11-11 cards. The form asks for the card number and PIN and can display the stored balance and transaction history
Use the official Pizza Pizza checker
- Open the Pizza Pizza balance page
- Enter the card number and PIN exactly as shown
- Review the available gift-card value and recent transaction information
Resolve a mismatch safely
- Confirm that the card was activated at purchase
- Use the eGift order support contact when delivery details are missing
- Contact Pizza Pizza before repeatedly retrying a locked or damaged card
Ready to check your card?Use the official Pizza Pizza gift-card balance route
Check Pizza Pizza BalanceKNOWN 19 + 4 CANADIAN FORMAT
Pizza Pizza Gift Card Number and PIN
The known current Canadian Pizza Pizza format uses a 19-digit numeric gift card number and a separate 4-digit numeric PIN. Some digital or older designs may present the credentials differently, so follow the labels shown on the card or eGift message
- Gift card number: 19 numeric digits
- PIN: 4 numeric digits
- Physical and eGift cards can be checked online
- Gift cards do not expire or carry dormancy fees
- Cards may be reloaded at participating Pizza Pizza locations
Where can the card be used?
Pizza Pizza says physical and electronic gift cards can be used at participating restaurants, online and in the Pizza Pizza app. Digital cards can be displayed on a mobile device or printed for in-store redemption
COMMON PROBLEMS
Pizza Pizza Gift Card Balance Troubleshooting
Most Pizza Pizza balance problems involve entering the loyalty balance instead of the stored gift-card value, a missing PIN, activation delays or an eGift delivery issue
The form rejects the card
Re-enter the 19-digit number and 4-digit PIN without spaces, then confirm that the card is a Canadian Pizza Pizza gift card
The balance looks lower than expected
Review the transaction history and make sure you are looking at stored gift-card value rather than Club 11-11 loyalty dollars
An eGift card was not received
Use Pizza Pizza’s gift-card support route to resend the eGift or correct the recipient email address
The card shows inactive
Keep the activation receipt and contact the selling restaurant or Pizza Pizza gift-card support
NEED OFFICIAL ASSISTANCE?
Pizza Pizza Gift Card Help and Terms
Pizza Pizza’s gift-card page explains balance checking, eGift delivery, reloads, redemption channels, expiry, refunds and support for missing card orders
FREQUENTLY ASKED QUESTIONS
Pizza Pizza Gift Card Balance FAQ
How do I check a Pizza Pizza gift card balance in Canada?
Open Pizza Pizza’s official balance page and enter the gift card number and PIN
How many digits are on a Pizza Pizza gift card?
The known Canadian format uses a 19-digit card number and a 4-digit PIN
Do Pizza Pizza gift cards expire?
Pizza Pizza states that its gift cards do not expire and do not have dormancy fees
Can a Pizza Pizza gift card be reloaded?
Yes. Pizza Pizza says cards can be reloaded at participating restaurant locations
Can I use a Pizza Pizza gift card online?
Yes. Physical and eGift cards can be used online, in the app and at participating restaurants
Is Club 11-11 value the same as gift-card value?
No. Pizza Pizza says gift-card balance amounts are maintained separately from Club 11-11 loyalty dollars