Find the Swiss Chalet card details
- Locate the card number and PIN on the physical card or eGift
- Confirm whether it is a current Ultimate Dining Card
- Keep an older card without a PIN available for an in-restaurant or support check
CANADA GIFT CARD BALANCE GUIDE
Check a Swiss Chalet Gift Card Balance in Canada
Swiss Chalet gift cards use the Ultimate Dining Card system. Check the balance and transaction history online, ask at a participating restaurant or add the card to a Swiss Chalet account for direct orders
Updated By Gift Cards For Cash6 min read
Swiss Chalet accepts its gift cards through its own restaurants, website and app. The card is not currently supported as payment through third-party delivery services
Quick estimate
Estimate Your Swiss Chalet Gift Card’s Cash Value
Enter the balance confirmed through the Ultimate Dining checker or a participating Swiss Chalet restaurant to preview a possible CAD payout range
No obligationClear offer before payoutInterac e-Transfer if approved
ONLINE, APP OR RESTAURANT BALANCE HELP
How to Check a Swiss Chalet Gift Card Balance
Swiss Chalet links to the Ultimate Dining Card balance checker and also allows restaurant associates to check a card. Cardholders can add an eligible card to a Swiss Chalet account for direct web or app orders
Check the balance
- Open the Ultimate Dining Card balance page
- Enter the current 19-digit card number and 4-digit PIN
- Or ask an associate at a participating Swiss Chalet or Recipe restaurant
Prepare to redeem
- Review the balance and transaction history before ordering
- Add the card under My Gift Cards in a Swiss Chalet account for direct orders
- Do not select the card as payment on an unsupported third-party delivery service
Ready to check the card?Use the Ultimate Dining balance and transaction-history checker
Check Swiss Chalet BalanceCURRENT 19 + 4 ULTIMATE DINING FORMAT
Swiss Chalet Card Number and PIN
The current Swiss Chalet Ultimate Dining Card format uses a 19-digit numeric card number and a separate 4-digit numeric PIN. Some older legitimate cards may not include a PIN and need an alternate support route
- Current card number: 19 numeric digits
- Current PIN: 4 numeric digits
- Legacy cards without a PIN may require support
- Balance available online or at a participating restaurant
- Swiss Chalet gift cards do not expire
Add the card to your Swiss Chalet account
Swiss Chalet explains that cardholders can sign in on the website or app, open My Account, choose My Gift Cards and add the card number and PIN for future direct orders
COMMON PROBLEMS
Swiss Chalet Gift Card Balance Troubleshooting
Swiss Chalet balance or redemption issues usually involve a legacy no-PIN card, entering the wrong number, using a third-party delivery checkout or adding the card to the wrong customer account
The card has no PIN
Ask a Swiss Chalet associate or Recipe support to check an older legitimate card that does not show a PIN
The checker rejects the card
Re-enter the 19-digit card number and 4-digit PIN and avoid using an order or receipt reference
The card will not work for delivery
Use the Swiss Chalet website, app or restaurant because third-party delivery services do not currently accept the card
The card was added to the wrong account
Contact Swiss Chalet support before repeatedly trying to add or redeem the same card elsewhere
NEED OFFICIAL ASSISTANCE?
Swiss Chalet Gift Card Terms and Support
Swiss Chalet’s official gift-card page explains balance checks, app and web redemption, participating restaurants, eGift cards and expiry
FREQUENTLY ASKED QUESTIONS
Swiss Chalet Gift Card Balance FAQ
How do I check a Swiss Chalet gift card balance?
Use the Ultimate Dining Card online checker or ask an associate at a participating Swiss Chalet or Recipe restaurant
How many digits are on a Swiss Chalet gift card?
The current format uses a 19-digit card number and a separate 4-digit PIN
Can I add a Swiss Chalet gift card to my account?
Yes. Swiss Chalet provides steps for adding the card number and PIN under My Gift Cards on its website or app
What if my Swiss Chalet card has no PIN?
Older legitimate cards may not have a PIN and should be checked through a restaurant associate or official support
Can I use the card with a third-party delivery app?
No. Swiss Chalet says the Ultimate Dining Card is not currently accepted by third-party delivery providers
Do Swiss Chalet gift cards expire?
No. Swiss Chalet states that its gift cards do not expire