Find the card number
- Turn over the physical Arch Card.
- Locate the complete 16-digit card number.
- Do not use the barcode or receipt number.
- Keep the card in your possession.
CANADA GIFT CARD BALANCE GUIDE
Check a McDonald’s Arch Card balance through the official portal using the complete 16-digit card number and 8-digit PIN, then review card-detail help and common balance-check problems.
The official checker requires the full 16-digit card number and the 8-digit PIN beneath the scratch-off area.
ALREADY KNOW YOUR BALANCE?
Enter the confirmed balance to see a non-binding estimated payout range. No email is required for the estimate.
OFFICIAL BALANCE CHECK
McDonald’s provides a dedicated online Arch Card balance portal.
CARD DETAILS
Both values are required for the online balance inquiry.
COMMON PROBLEMS
Confirm that all 16 digits were entered and that you did not use the barcode or receipt number.
Confirm that the complete 8-digit PIN was revealed and entered without spaces.
Enable JavaScript, refresh the page and retry using a current browser.
Review recent purchases and contact the official support number when the balance difference cannot be explained.
STILL HAVE AN UNUSED BALANCE?
Submit the original card for a verification-first review and receive a non-binding offer when eligible.
FREQUENTLY ASKED QUESTIONS
Enter the full 16-digit Arch Card number and 8-digit PIN through the official McDonald’s balance portal.
The 8-digit PIN is beneath the scratch-off security area on the back of the Arch Card.
The official portal requires JavaScript. Enable it, refresh the page and retry with a current browser.
Yes. The official balance portal lists 1-877-458-2200 for help.
Only enter them through the official balance portal or provide them during a legitimate secure verification process.
EXPLORE THIS GUIDE
MORE BALANCE GUIDES
GIFT CARD BALANCE DIRECTORY
Browse our Canadian gift card balance directory for official checking methods, card-number and PIN help, redemption details and troubleshooting guides for popular brands.