Find the card number
- Turn over the physical Arch Card.
- Locate the complete 16-digit card number.
- Do not use the barcode or receipt number.
- Keep the original card in your possession.
CANADA GIFT CARD BALANCE GUIDE
Check a McDonald’s Arch Card balance through the official portal using the complete 16-digit card number and 8-digit PIN, then review card-detail help, troubleshooting and potential cash-value options.
The official checker requires the full 16-digit Arch Card number and the 8-digit PIN beneath the scratch-off area.

Enter the confirmed balance and preview a CAD payout range before the full verification review. McDonald’s is already selected for you.
OFFICIAL BALANCE CHECK
McDonald’s provides a dedicated online Arch Card balance portal that requires the full card number and PIN.
CARD DETAILS
Both values are required for the official online balance inquiry.
The official McDonald’s balance portal lists 1-877-458-2200 for help with the balance-check service.
COMMON PROBLEMS
Try these Arch Card checks before assuming the card has no remaining value.
Confirm that all 16 digits were entered and that you did not use the barcode or receipt number.
Confirm that the complete 8-digit PIN was revealed and entered without spaces.
Enable JavaScript, refresh the official page and retry using a current browser.
Review recent purchases and call 1-877-458-2200 when the balance difference cannot be explained.
STILL HAVE AN UNUSED BALANCE?
Submit the original Arch Card for a verification-first review and receive a non-binding offer when eligible.
FREQUENTLY ASKED QUESTIONS
Enter the full 16-digit Arch Card number and 8-digit PIN through the official McDonald’s balance portal.
The 8-digit PIN is beneath the scratch-off security area on the back of the Arch Card.
The official portal requires JavaScript. Enable it, refresh the page and retry with a current browser.
Yes. The official balance portal lists 1-877-458-2200 for balance-check assistance.
Only enter them through the official balance portal or provide them during a legitimate secure verification process.