Open the official checker
- Open LCBO’s official gift-card balance page.
- Locate the Card Number and PIN fields.
- Keep the physical card or original eGift email available.
- Make sure browser scripting is enabled.
CANADA GIFT CARD BALANCE GUIDE
Check LCBO Gift Card Balance
Check an LCBO or VINTAGES gift-card balance using the official 20-digit card-number and PIN checker, then review redemption rules, troubleshooting and card-eligibility information.
Updated
Reviewed by GCFC Verification Team
4 min read
The official checker requires the 20-digit number and PIN located on the card. LCBO Customer Care is available at 1-800-668-5226.
IMPORTANT ELIGIBILITY NOTICE
Review Your LCBO Gift Card Before Submitting It
LCBO’s published terms prohibit gift-card resale. An LCBO or VINTAGES card may therefore be ineligible for a third-party cashout review, even when it has an active balance.
- Confirm the balance through LCBO’s official checker
- Do not submit screenshots instead of the original card or email
- Eligibility remains subject to issuer terms and verification
OFFICIAL BALANCE CHECK
How to Check an LCBO Gift Card Balance
LCBO provides an official online checker and also prints the remaining value on receipts after purchases made with the card.
Enter the card details
- Enter the complete 20-digit card number.
- Enter the PIN located on the card.
- Review every digit for typing errors.
- Select Get Balance.
Check an LCBO receipt
- Use the gift card for an eligible in-store purchase.
- Keep the printed sales receipt.
- Review the remaining card value shown on the receipt.
- Retain the original card until the value reaches zero.
Ready to check the current balance?
Use LCBO’s official card-number and PIN checker.
Open Official Balance Checker
CARD DETAILS
Where to Find the LCBO Card Number and PIN
The online balance checker requires the full 20-digit card number and the card’s associated PIN.
- Find the 20-digit number on the back of the physical card.
- Locate the PIN in the card’s security area.
- For an eGift Card, use the original email rather than a screenshot.
- Do not enter an order number, receipt number or payment-card number.
COMMON PROBLEMS
LCBO Gift Card Balance Troubleshooting
The card number is rejected
Confirm that the number contains all 20 digits and came directly from the gift card rather than an order confirmation or receipt.
The PIN does not work
Re-enter the PIN carefully and confirm that no digit was damaged or hidden in the card’s security area.
The card was recently purchased
Some physical cards ordered online may activate on the next business day after shipping. Bulk cards may require account-holder activation.
The card is lost or damaged
LCBO states that lost, stolen or damaged gift cards are not replaced. Keep the physical card and original eGift email secure.
NEED OFFICIAL ASSISTANCE?
Contact LCBO Customer Care
Call 1-800-668-5226 or 416-365-5900 when the official checker does not recognize an otherwise valid card.
FREQUENTLY ASKED QUESTIONS
LCBO Gift Card Balance FAQ
How do I check an LCBO gift-card balance?
Enter the 20-digit card number and PIN in LCBO’s official online balance checker. A purchase receipt can also show the remaining value.
Do LCBO gift cards expire?
Standard LCBO gift cards generally do not expire and do not have inactivity fees. Promotional or bonus cards may have separate terms.
Can an LCBO gift card be reloaded?
No. LCBO states that its gift cards are not reloadable and balances cannot be combined onto one card.
Can I use an LCBO gift card online?
No. LCBO states that gift cards cannot currently be used for purchases through LCBO.com or Vintages Shop Online.
Can an LCBO gift card be exchanged for cash?
LCBO states that gift cards cannot be exchanged for cash and that resale is prohibited. A third-party cashout submission may therefore be ineligible.
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