Check online
- Open RONA’s official balance inquiry page.
- Locate the gift-card balance form.
- Enter the card number and PIN.
- Submit the form to view the balance.
CANADA GIFT CARD BALANCE GUIDE
Check RONA Gift Card Balance
Check a RONA, Lowe’s or Réno-Dépôt gift card balance using RONA’s official online inquiry page, by phone or in store, then review card-number and PIN help, troubleshooting and cash-value options.
Updated
Reviewed by GCFC Verification Team
4 min read
A 16-digit RONA gift card beginning with 628066 should be checked by calling 1-877-781-9290.
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Estimate Your RONA Gift Card's Cash Value
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OFFICIAL BALANCE CHECK
How to Check a RONA Gift Card Balance
RONA provides online, telephone and in-store balance-checking options.
Check by phone
- Call 1-877-781-9290.
- Have the physical gift card available.
- Follow the balance-inquiry prompts.
- Enter only the requested card information.
Check in store
- Bring the physical gift card to a RONA store.
- Ask customer service or a cashier for help.
- Request a gift-card balance inquiry.
- Keep the card until the balance is confirmed.
Ready to check the current balance?
Use RONA’s official gift-card balance inquiry.
Open Official Balance Checker
CARD DETAILS
Where to Find the RONA Card Number and PIN
The physical-card number and PIN are both located on the back of the gift card.
- Find the gift-card number on the back of the card.
- Scratch the metallic strip carefully to reveal the PIN.
- Enter the card number and PIN exactly as shown.
- Do not enter a receipt number, order number or payment-card number.
Special instructions for some 16-digit cards
If the gift-card number has 16 digits and begins with 628066, RONA directs customers to call 1-877-781-9290.
COMMON PROBLEMS
RONA Gift Card Balance Troubleshooting
Try these RONA-specific checks before assuming the card has no remaining value.
The online checker shows an error
Re-enter the gift-card number and PIN carefully. Confirm you are using the card credentials rather than a receipt or order number.
The number begins with 628066
Call 1-877-781-9290 instead of relying only on the online form.
The card had a $0 balance
RONA states that a gift card remaining at a $0 balance for 90 days may be deactivated and produce an error message.
The card was lost or stolen
RONA states that lost or stolen gift cards are not replaced, so protect the card like cash.
STILL HAVE AN UNUSED BALANCE?
Don’t plan to use your RONA gift card?
Submit the card for a verification-first review and receive a non-binding offer when eligible.
FREQUENTLY ASKED QUESTIONS
RONA Gift Card Balance FAQ
How do I check a RONA gift-card balance?
Use RONA’s official online balance inquiry, call 1-877-781-9290 or visit a RONA store.
Where is the RONA gift-card PIN?
The PIN is on the back of the physical card beneath the metallic scratch strip.
Can I check a Lowe’s or Réno-Dépôt card?
RONA states that its balance page can check RONA, Lowe’s and Réno-Dépôt gift cards.
Do RONA gift cards expire?
No. RONA states that its gift cards have no expiry date.
Can a RONA gift card be reloaded?
RONA states that gift cards can be reloaded in store.