Check an Air Canada Gift Card or eGift Card balance using the official card-number and PIN checker, then review redemption rules, troubleshooting and cash-value options.
Updated June 24, 2026 • Reviewed by GCFC Verification Team • 4 min read
The official checker requires the unique gift-card number and the PIN connected to the card.
Find the unique card number on the physical card or eGift Card delivery.
Use the PIN printed or revealed with the card credentials.
Enter each value exactly as displayed.
Do not enter a booking reference, ticket number or Aeroplan number.
Physical cards and eGift Cards differ
Physical Air Canada Gift Cards may be accepted at eligible airport locations, while eGift Cards cannot be redeemed at airport locations. Both can be used through eligible Air Canada online and call-centre channels.
COMMON PROBLEMS
Air Canada Gift Card Balance Troubleshooting
The card is not recognized
Confirm the gift card was activated and re-enter the card number and PIN exactly as displayed.
The checker shows no value
A card with a depleted balance may have been deactivated. Review prior purchases and refunds before trying again.
The booking uses another currency
Air Canada may convert between Canadian and U.S. dollars when the website currency differs from the gift-card currency.
The payment will not complete
Air Canada permits a maximum of two forms of payment on a booking and does not allow multiple card balances to be consolidated onto one card.
STILL HAVE AN UNUSED BALANCE?
Don’t plan to use your Air Canada gift card?
Submit it for a verification-first eligibility review. Restricted or ineligible cards may be declined.
Open Air Canada’s official Gift Card page, scroll to the balance form and enter the gift-card number and PIN.
Do Air Canada Gift Cards expire?
No. Air Canada states that the stored value loaded on a Gift Card or eGift Card does not expire.
Can I use an Air Canada eGift Card at the airport?
No. Air Canada states that eGift Cards cannot be redeemed at airport locations. Eligible physical cards may be accepted at supported airport locations.
Can I combine several Air Canada gift cards?
Air Canada does not allow card balances to be consolidated onto one card. A booking is also limited to two forms of payment.
Can I use the card for hotels or car rentals?
No. Air Canada’s terms exclude third-party products such as standalone hotels, car rentals, travel insurance and certain other services.
