Locate the correct credentials
- Find the 16-digit number printed in four groups on the card or virtual-card email
- Scratch the grey panel on a physical card to reveal the 6-digit PIN
- Use the PIN included in the email for a virtual card
CANADA GIFT CARD BALANCE GUIDE
Use Princess Auto’s official Canadian balance form to check a physical or virtual gift card with the card number and PIN, then review phone, store and online-account options when you need additional help
Princess Auto’s balance page shows four groups of four card digits and a six-digit PIN. Physical-card PINs are under the scratch area, while virtual-card PINs appear in the delivery email
Enter the balance confirmed through Princess Auto’s official checker, a store receipt or the National Call Centre to preview a possible CAD payout range for a legitimate Canadian card
ONLINE, ACCOUNT, STORE OR PHONE
Princess Auto supports several Canadian balance-checking routes. The public gift-card page provides the fastest self-serve option and requires both the complete card number and PIN
CONFIRMED 16 + 6 FORMAT
Canadian Princess Auto physical and virtual gift cards use a 16-digit numeric card number and a separate 6-digit numeric PIN. The official checker visually groups the card number into four sets of four digits
Princess Auto’s Canadian terms state that its gift cards have no expiration date. Keep the card after a partial purchase because the remaining value stays attached to the same card number
COMMON PROBLEMS
Most Princess Auto balance errors come from entering a receipt number instead of the card number, missing the virtual-card PIN email, damaging the scratch panel or checking an unactivated card
Enter only the 16 card digits, not the barcode, receipt, order or transaction number
Scratch the grey panel gently on a physical card or reopen the original virtual-card email
Keep the activation receipt and contact the selling store or Princess Auto’s National Call Centre
Try the balance option in your account, visit a store or call with the card ready
NEED OFFICIAL ASSISTANCE?
Princess Auto’s official gift-card page explains online checking, physical and virtual PIN locations, account-based checks, store assistance and National Call Centre support
FREQUENTLY ASKED QUESTIONS
Use the official gift-card page and enter the 16-digit card number and 6-digit PIN
The physical-card PIN is under the grey scratch area, while a virtual-card PIN is included in the email
Yes. Princess Auto says balances can be checked at a store, online or through the National Call Centre
No. Princess Auto’s Canadian gift-card terms state that the card has no expiration date
Yes. It can be used online, at stores across Canada and through the National Call Centre
Keep the activation receipt and contact the selling location or Princess Auto support