Manage a digital Gift Card
- Open the Aritzia self-service portal.
- Enter the email address used for the eGift Card.
- Open the secure link sent by email.
- Review the card history and available details.
CANADA GIFT CARD BALANCE GUIDE
Check or manage an Aritzia physical or digital Gift Card using the official balance tools, then review card-number and PIN help, troubleshooting and cash-value options.
The self-service portal emails a secure link to your Gift Card Management Portal. Aritzia’s physical-card balance tool is available through its official Gift Card page.
Enter the current balance and preview a CAD payout range before the full verification review. Aritzia is already selected for you.
OFFICIAL BALANCE CHECK
The correct method depends on whether you have a physical Gift Card or a digital Gift Card delivered by email.
CARD DETAILS
Physical Aritzia Gift Cards use a card number and a four-digit PIN.
A physical Aritzia Gift Card without a PIN cannot be used for online purchases. Contact Aritzia Concierge or visit an eligible Aritzia, Tna, Babaton, Wilfred or Super World location for assistance.
COMMON PROBLEMS
Try these Aritzia-specific checks before assuming the card has no remaining value.
Check spam and junk folders, verify the email address and request another secure portal link.
Re-enter the four-digit PIN beneath the scratch-off patch and confirm that no digit was damaged.
The card cannot be used online. Call Aritzia Concierge or visit an eligible boutique for assistance.
Use the self-service portal with the original email address to view the available digital Gift Card history.
STILL HAVE AN UNUSED BALANCE?
Submit the card for a verification-first review and receive a non-binding offer when eligible.
FREQUENTLY ASKED QUESTIONS
Open Aritzia’s official Gift Card page, select “Check Your Balance,” and enter the card number and four-digit PIN.
Enter the original email address in Aritzia’s self-service portal and open the secure Gift Card Management Portal link sent to you.
The four-digit PIN is beneath the silver scratch-off patch on the back of a physical Gift Card.
No. Aritzia states that physical and digital Gift Cards do not have an expiration date.
Canadian-dollar physical Gift Cards may be reloaded at eligible Canadian Aritzia, Tna, Wilfred or Babaton locations. Digital Gift Cards cannot be reloaded.